A Virgin Voyages Cruise Review:
Riviera Maya (Miami To Cozumel & Bimini)

A Virgin Voyages Cruise Review: Riviera Maya (Miami To Cozumel And Bimini)

Published May 18, 2024

My friend Ismael and I recently booked a five-night cruise on Virgin Voyages out of Miami. Since this was our very first ocean cruise, neither of us knew exactly what to expect. But once we boarded the Scarlet Lady, saw our cabin, and had our first drink, we knew it would be an amazing time! From start to finish, Virgin Voyages’ Riviera Maya cruise was an absolute blast!

Ismael (left) and me (Kevin, right) in front of The Beach Club at Bimini, Bahamas

Why Did We Choose Virgin Voyages?

We took this cruise at the end of March, which coincided with my spring break. I work in education, so I didn’t have a ton of flexibility with my time off. With that in mind, we basically had two cruise options: this one with Virgin Voyages (VV), or a Royal Caribbean cruise leaving Port Canaveral that went to CocoCay and Nassau in The Bahamas.

Nassau, Bahamas

A couple of logistical details pushed us towards VV. First and foremost, the Riviera Maya cruise was one night longer than the Royal Caribbean one. In addition, neither of us had been to Cozumel or Bimini, but I had been to Nassau before. Finally, the VV cruise visited two countries, while the Royal Caribbean cruise only visited one. All of these factors convinced us to go with Virgin.

Sunset photo from my 2017 trip to Nassau, Bahamas
Paradise Island near Nassau, Bahamas. Photo from my 2017 trip

On top of that, Virgin Voyages is a newer company that markets itself as an innovator in the cruise industry. Eventually, I do want to try (and blog about) cruising with one of the big three cruise linesHowever, Virgin Voyages seemed like a good fit for us this time.

Ismael and I are both avid travelers who lean towards off-the-beaten-path destinations. We also love amazing food from all over the world! Virgin generally gets high marks for cuisine offerings on board, so that enticed us as well. As a brand, VV seemed more aligned with our style of travel than Royal Caribbean.

What’s important to know about Virgin Voyages? First and foremost, their cruises are only for adults. As such, there are no venues or amenities on board the ship aimed at kids. Secondly, almost all food is included in the voyage cost. Finally, there are no gratuities that you are required to pay on board.

Beyond that, we were impressed by the stylish spaces on the Scarlet Lady. Each restaurant, bar, and entertainment venue was beautifully designed. It made exploring the ship so much fun!

The Cruise Itinerary

Below, you’ll find the daily itinerary for Virgin Voyages’ Riviera Maya cruise. It includes information about the port stops, “Shore Things” (excursions), and what we did during our days at sea.

Day 1: Boarding in Miami 🇺🇸

The first day of our cruise was all about checking in on the Scarlet Lady and getting settled. I flew from Chicago to Miami the night before embarkation, and we stayed at a budget hotel by the airport. The next morning, we woke up, did some last-minute shopping, and got lunch at a Peruvian restaurant. After that, we took an Uber to Port of Miami.

Peruvian food for lunch at El Pollo Inka, Miami

To board a Virgin Voyages cruise leaving out of Miami, passengers have to head to Terminal V (located here). Setting this as the destination for our Uber worked for us; we were dropped off in the right place.

Our designated check-in time was 4:30 pm, and Virgin requests that Sailors (their term for passengers) don’t arrive early to avoid crowding. To be honest, we disobeyed and arrived around 3:00 pm. That’s because I can’t stand the stress of running late! On top of that, we weren’t familiar with the layout of the cruise terminal, nor did we know how long the check-in process would take. I figured at worst, we might have to hang out and wait for an hour or so.

Luckily, staff at the terminal let us check in about an hour early. I think their advice not to arrive before your designated time is meant for folks who plan to show up, like, six hours before their assigned embarkation slot.

Checking in was straightforward. It took about fifteen minutes for the two of us. Terminal V is also a gorgeous, spacious building! It made a very positive first impression on me and served as a preview of Virgin Voyages’ focus on beautiful design.

Terminal V as viewed from the ship during departure. I wanted to take some pictures inside, but check-in was so quick that I didn't really get a chance to!

Stepping foot onto the Scarlet Lady was such a cool experience for me as a first-time ocean cruiser! There are so many bright, modern spaces on board, and the boat felt larger than life. Keep in mind, the Scarlet Lady has a capacity of 2,770 passengers, making it a very average-sized cruise ship. But to me, it still felt absolutely massive, especially on the first day of our trip!

The gangway between Terminal V (on the right) and the Scarlet Lady (on the left)

We found our cabin, dropped off our belongings, then headed to the top deck for some champagne during the ship’s sail away party. The open-air deck is one of my favorite parts of the Scarlet Lady! It was an excellent place to relax, sip our drinks, and enjoy the views of the Miami skyline before dinner.

After dinner, we attended a drag show, got a midnight snack at the ship’s pizzeria, walked around the top deck, and finally called it a night. If you’re curious about food on the ship or the ship’s entertainment offerings, click the corresponding link to skip down to those sections of this post!

A drag show we saw on the first night of our cruise

Day 2: At Sea 🌊

The second day of this cruise was entirely at sea. We spent hours exploring the ship, eating, drinking, lounging at the pool, and hanging out! Throughout Days 1 and 2, the Scarlet Lady sailed away from Miami, alongside the Florida Keys, and then alongside Cuba as it made its way towards Cozumel in Mexico. For a few hours in the afternoon, we were actually close enough to Cuba to see the island off in the distance.

During our days at sea, we participated in a number of organized events and activities. For example, we took part in things like coffee tastings, bracelet making, a cocktail mixing competition, and more. Some of these activities were free, and others required us to pay extra to participate. Some required reservations on the Virgin Voyages app, and others were first come first served.

A cocktail mixing competition on board the Scarlet Lady

Since these activities (or at least, other similar ones) should be offered on every Virgin Voyages cruise, I won’t be detailing all of them here. If you want to learn more about the ship and its offerings, skip down to that section of this post below!

Day 3: Cozumel, Mexico 🇲🇽

On the morning of our voyage’s third day, we docked in Cozumel. This Mexican island is part of the state of Quintana Roo. This state is home to famous tourist destinations such as Cancún, Playa del Carmen, and Tulum. By the way, the name “Riviera Maya” refers to Mexico’s Caribbean coastline between Puerto Morelos and Punta Allen (plus the island of Cozumel).

Before disembarking the Scarlet Lady, I went up to the top deck to check the weather, and unfortunately, skies were completely overcast. This would last the entire day, but at least it wasn’t chilly. In fact, even with cloudy skies, Cozumel was noticeably hotter and more humid than Miami and the Caribbean Sea during Days 1 and 2.

Virgin Voyages uses the Punta Langosta Cruise Terminal (at least, they did on our sailing). The island has between three and five main piers depending on what source you’re looking at, and Punta Langosta is right in the center of San Miguel de Cozumel, the island’s main city.

The very first view we had after leaving the Scarlet Lady. We were docked next to the Celebrity Reflection. It almost felt like being between two giant buildings.

A Review of Our Sailing and Snorkeling Excursions

We booked a Shore Thing in Cozumel about four months before the cruise, which meant we had a planned outing for Day 3. It was called “Sail, Snorkel, & Hidden Beach Escape” and cost $120 per person. This excursion included a catamaran ride to a snorkeling spot, followed by a visit to a private beach club near San José.

Checking in for our Shore Thing was easy, and it didn’t require us to leave the Punta Langosta pier. We were grouped together with people from other cruises on the catamaran. After everyone found a spot to sit, we took off. Our captain navigated around the Scarlet Lady, which provided an awesome 360-degree view of the ship.

A view of the Scarlet Lady you don't normally get as a Sailor

As we approached our snorkeling stop, Ismael got his gear on and prepared to dive into the water. I decided to just hang out on the catamaran and try to get some pictures. Unfortunately, with the weather still pretty grey, the Caribbean waters here weren’t particularly impressive.

Ismael said the snorkeling was fine, and some fish were visible. However, it wasn’t the best snorkeling he’s ever done. The captains also warned all of us that you need to be a decent swimmer to participate. In spite of that, some people jumped in and basically needed to be rescued right away. Everyone is required to wear a life vest, but don’t try to snorkel here if you can’t at least tread water!

One of my biggest complaints about this Shore Thing is that the drinks sucked. The description provided by Virgin Voyages says adult beverages are included in the price. The catamaran had unlimited beer and margaritas, but both of those drinks deserve very emphatic air quotes around them. The so-called margarita was extremely watered down; it tasted like lemonade. I don’t even think it had the slightest hint of tequila in it, to be honest.

The beer was better than the margarita, but that’s not saying much. It was either the lightest beer I’ve ever tasted, or it was diluted with carbonated water. Now, I understand where they’re coming from: the tour company doesn’t want passengers to become extremely drunk or unruly during the excursion. However, I’d much rather have a two- or three-drink limit on real margaritas and bottled beer versus an unlimited supply of very low quality drinks.

With the snorkeling portion of our excursion complete, we sailed for a little longer and then anchored at the private beach club. This area was decent, but not spectacular. I ordered a fish sandwich for lunch but immediately regretted it. Their burgers fresh off the grill looked a lot more enticing. We ate, strolled along the water for a while, and relaxed. Finally, we got back on the catamaran, which returned directly to Punta Langosta.

My overall feelings about this Shore Thing were mixed, if I’m being generous. I don’t think it was worth anywhere near the 120 USD per person we paid. Especially in Mexico, an excursion like this is worth at most 50 USD. Unless you’re willing to book your own activities, you’re going to pay a premium for booking through your cruise line. Even with that in mind, I don’t feel like the experience was worth such a high price.

Maybe I would’ve felt differently if we had nicer weather. Nonetheless, I will probably skip booking Virgin Voyages Shore Things on any future trip I do with this cruise line. I’ll admit, it takes more work to research activities at ports of call with independent third parties. There’s also an increased risk of not being dropped off at the boat in time. But we spoke with other Sailors who booked activities externally, and they seemed extremely satisfied with their outings. I can’t necessarily say the same for ours.

Exploring San Miguel de Cozumel

After being dropped off at Punta Langosta, Ismael and I had a few free hours. We decided to walk around San Miguel de Cozumel for a little bit to see what the town was like. It was nice, but I wouldn’t call it especially charming. Maybe I’m being uppity, but I lived in Mexico in 2018, so I’ve traveled to some of the country’s best beach towns. I would not consider Cozumel to be one of them.

I’m not trying to be disparaging, but I think this sentiment is commonly shared among cruise enthusiasts. I distinctly remember overhearing an avid cruiser say that they never get off any cruise ship when it’s stopped in Cozumel because they just don’t like it that much. Now that I’ve seen Cozumel for myself, I don’t need to go back.

We wanted to try one local restaurant before getting back on the Scarlet Lady, so we got snacks and drinks at Cocomama Tiki Room (address | Instagram). My steak tacos here were good, but the rum cocktails were amazing, especially compared to the bad drinks we had during our Shore Thing. When we were done eating and drinking, we headed back to the cruise ship to rest a bit.

The Best Part of Day 3: Scarlet Night!

Even though Cozumel was a little underwhelming, our evening on the Scarlet Lady made up for it. That’s because we celebrated Scarlet Night on our third evening! In case you didn’t know, every Virgin Voyages cruise has one night where the entire ship becomes a party. Sailors are asked to dress in red, and for multiple hours after dinner, there are events, shows, dance parties, photo booths, and performances throughout all common areas.

I’ll write up a more thorough review of Scarlet Night in my ship overview blog post [coming soon]! But until then, know that this is the biggest event on board the ship. Be sure not to miss it or forget your scarlet attire!

Day 4: At Sea 🌊

On this day, the Scarlet Lady turned around and sailed north from Cozumel to The Bahamas. We spent Day 4 very similarly to how we spent Day 2. After having overcast weather in Cozumel, it was nice to have clear skies again out on the open water.

Day 5: Beach Club at Bimini, Bahamas 🇧🇸

Our final full day on this cruise was spent in Bimini, a tiny archipelago in The Bahamas. This is the closest part of the country to Miami at a distance of only about 55 miles. I’ve wanted to visit Bimini for years, so I was very excited to finally do so with Virgin Voyages!

From what I can tell, almost every Virgin Voyages cruise based out of Miami stops at Bimini. I could be wrong about this, so double check your cruise itinerary if visiting this Bahamian island chain is a priority for you. VV owns and operates their very own private beach club in Bimini, which is probably why most (if not all) of their Miami-based cruises spend a day there.

Virgin Voyages' private beach club in Bimini

On a side note, I’m a huge fan of The Bahamas in general! If I had unlimited time and money, I’d spend months exploring the country’s more remote islands. With that said, I had high expectations for Bimini, and this gorgeous destination was everything I had hoped for!

Virgin Voyages docks at the Bimini Cruise Port, which is located here on the island of North Bimini. The cruise terminal provides free shuttles that make a loop between the cruise pier and The Beach Club. The shuttle takes about ten minutes each way, while walking takes about 25 minutes. Shuttles run roughly once every ten or fifteen minutes.

The free shuttle in Bimini

Exploring Bimini on Foot

Since we didn’t book any Shore Things in Bimini, we had the entire day to explore on our own terms. I really wanted to see the local towns: Bailey Town in the north and Alice Town in the south. Ismael and I decided to walk the entire length of the developed portion of North Bimini, which is a narrow strip of land. It takes about an hour each way.

As soon as you leave Resorts World Bimini (where the Virgin Voyages beach club is located), you’ll find yourself in the “real” Bahamas. If you want to spend your entire day in Bimini relaxing on the beach at the club, that’s totally fine. But I would say adventurous travelers should explore further south. Golf cart rentals are available on the island, but I’m not sure how much they cost. Walking is an option, but give yourself about two or two-and-a-half hours to go all the way to the end and back.

Bailey Town and Alice Town are both quiet, residential areas. I enjoyed leisurely walking through these communities to see local homes, businesses, and street art. When Ismael and I got to Radio Beach, we stopped for a few rum cocktails at an outdoor bar stand with a view of the water. Then we began heading back north. The ocean side of the island (the west) is much prettier than the marsh-facing side (the east).

Radio Beach, Bimini, Bahamas

Eat a Conch Feast

One of my favorite things about The Bahamas is the national dish: conch! It’s a chewy type of seafood, somewhat reminiscent of calamari. However, the flavor is very light (and in my opinion, not fishy at all). This makes it easy to prepare in myriad ways, which is why you can enjoy it as a salad, in a burger, as a stew, and in many other ways.

While walking in Bimini, we passed by mountains of conch shells on certain parts of the coast (shown above). It’s an integral part of Bahamian culture. In fact, sale and trade is strictly limited in the US. Some sources online say that conch meat can be sold in the US, but that it must be imported. I’ve never seen it on a menu anywhere in Florida, which is why I savor it in the Bahamas, where it is very common and readily available.

Fried conch with fries from Joe's Conch Shack

Bimini has no shortage of conch stands, and each one specializes in different conch-based dishes. After comparing reviews and menus, we decided to get lunch at Joe’s Conch Shack. We went all out and ordered fried conch with fries, conch stew with rice and beans, conch fritters, and conch salad. We also ordered two rum punches that really packed a punch, if you know what I mean! Since we were walking and not driving a golf cart, it wasn’t an issue.

Conch stew (left), conch salad (right), and conch fritters (background) from Joe's Conch Shack

Every dish we got at Joe’s tasted amazing! The fried conch really stood out, especially with a pink sweet and savory sauce to dip them in. I also loved the conch fritters, and the conch salad was similar to ceviche.

In addition to great food, Joe’s Conch Shack has such a fun atmosphere. It’s decorated with dollar bills, plus there’s a pile of conch shells right next to the picnic tables you can eat at. If you are looking to try conch on Bimini, this is a great place to do it. Just be aware that Joe’s takes cash only (I’m pretty sure).

Despite an overload of conch for lunch, I still wanted more. Specifically, I wanted a conch burger, which was not on the menu at Joe’s. We stopped one more time down the road at Bowleg’s Food Truck (location | Facebook), where I was able to order the sandwich I was craving. It came out piping hot and was just as good as all the dishes we got at Joe’s! Conch burgers are a little tough to eat since the meat is so chewy, but that’s part of this unique experience!

The Beach Club at Bimini

Even after walking the entire length of the island and back, we still had a few hours to relax at Virgin Voyages’ private beach club. This venue is absolutely beautiful! It’s incredibly spacious, pools, lounge chairs, bar service, and a pristine stretch of sand and clear blue water. This club is owned and operated directly by Virgin, not a third party partner. I consider that a good thing!

The Beach Club also serves lunch, and I’ve heard many people say it’s amazing. However, as far as I could tell, Virgin Voyages does not serve conch here. That’s why we left Resorts World Bimini and had lunch further south. If you want to try conch but don’t want to leave the beach club, check with VV staff. If it’s true that they don’t offer it at the beach club, the closest local restaurant that serves conch appears to be Smitty’s Beach Bar & Restaurant.

Our Day 5 began with partly cloudy skies, but by the time we had returned to The Beach Club in the mid-afternoon, the sun was shining. Ismael and I agreed that the water here was so pretty! That’s a major reason so many travelers love The Bahamas, myself included.

After a refreshing swim in the ocean, it was time to head back to the Scarlet Lady. Setting sail and watching Bimini slowly disappear over the horizon was the perfect end to my favorite day on this itinerary. We were also treated to the most impressive sunset of our cruise right before dinner.

Day 6: Return to Miami 🇺🇸

By the time we woke up on Day 6, we had already arrived in Miami. It was bittersweet for our cruise to come to an end! We finished packing, went to The Galley for coffee and breakfast, and I did one final walkthrough of the upper deck to admire the Miami skyline.

About a day or so before arrival, the Virgin Voyages app prompted us to pick a disembarkation time, so we chose the last one (which I believe was 10:30 am). This allowed us to sleep in a little bit and have a leisurely breakfast. If I remember correctly, the earliest you can leave the ship on Day 6 is 7:00 am or 7:30 am.

Disembarking was generally self-explanatory. Ismael and I just went to Deck 7 and left through the same door we boarded through back on Day 1. There was a line to leave that snaked through the lobby, but it never stopped moving. After a short and simple immigration procedure in the terminal building, we were free to go.

Since we didn’t have a rental car, Ismael and I called an Uber from Terminal V. We encountered a bit of a bottleneck with so many people trying to catch a ride at the same time. Luckily, we eventually found the right vehicle, and then we were off.

Port of Miami

Our Day 6 on this cruise fell on a Friday, so Ismael and I spent the weekend in Miami before flying back home. If you’re also planning to check out the Miami metro area before or after your cruise, be sure to consult my separate blog post about things to do there!

Miami Beach, FL
Ocean Drive in Miami Beach, FL

Food & Restaurants on the Ship

As I’ve mentioned above, Virgin Voyages does a phenomenal job with dining on board the ship! It’s one of the top reasons to book a cruise with this company. There are some important details to know when it comes to VV restaurants. For example, food is almost always all-inclusive, but alcoholic beverages are extra.

Lamb shank from Razzle Dazzle, one of the restaurants on the ship

Luckily, I’ve written a separate comprehensive Virgin Voyages food review! It includes information on all the restaurants we ate at, all the meals we enjoyed, snacks, beverages, and more!

All About the Scarlet Lady

I wrote this blog post for travelers who want to know all about Virgin Voyages’ Riviera Maya itinerary. If you’re curious to learn more about the Scarlet Lady, check out my separate blog post [coming soon]! It will include the following:

  • Review of our stateroom
  • Common areas on the ship
  • Entertainment and activities

Final Verdict on Virgin Voyages Riviera Maya Cruise

Here’s my short answer: I wholeheartedly recommend this cruise, and I love what VV is all about! As a travel enthusiast in my late twenties who’s a newcomer to ocean cruises, I can say that Virgin Voyages was a great fit. I think Ismael really enjoyed it too, and I will admit I’ve routinely been browsing VV’s upcoming sailings and daydreaming about booking another one!

Here’s my longer answer: the reason I liked this cruise so much was because of what Virgin Voyages did, not because of Cozumel. This Mexican island is a hub for cruise ships. I found it to be a pretty unexceptional place to spend a day. Maybe it’s much prettier when the sun is out? If you’ve been to Cozumel on a sunny day, leave a comment below and let me know how it is!

Parque Benito Juárez, Cozumel

In contrast to Cozumel, Bimini was stunning. Luckily, most Virgin Voyages cruises stop here, so you’ll probably get to see this amazing Bahamian island if you’re booking a VV cruise out of Miami.

View of Bimini from the top deck of the Scarlet Lady

I would gladly book another cruise on Virgin Voyages (and probably will someday within the next few years). For my next one, I have my eye on Roatán, an island in Honduras. I’d also be open to stopping in places such as Puerto Rico or Grand Turk.

Have you been on a Virgin Voyages cruise before? Are you considering booking one? Let me know in the comments below! Thanks for reading, and have an amazing cruise if you’re about to embark!

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This post was published on May 18, 2024

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